Welcome to SHUS, an online platform provided by Nuanced Ltd. ("we," "our," or "us"), designed to facilitate the buying and selling of second-hand school uniforms. By accessing or using the SHUS app, you agree to these Terms and Conditions ("Terms").
Nuanced Ltd. is a company registered in England and Wales under company number 13173180, with its registered office at 4 Wagtail Court, 34 Pipit Drive, London, SW15 3BF.
Please read these Terms carefully. If you do not agree to them, you must not use the SHUS platform.
1. Key Definitions
1.1 Platform: Refers to the SHUS mobile application and any related services provided by us.
1.2 User: Any person who accesses or uses the Platform, including buyers and sellers.
1.3 Content: All information, images, text, and data posted or uploaded to the Platform by Users.
1.4 Item: Any second-hand school uniform or related accessory listed for sale on the Platform.
2. Use of the Platform
2.1 Eligibility:
- You must be at least 16 years old to use the Platform.
- By creating an account, you confirm that the information provided is accurate, complete, and up-to-date.
2.2 Account Creation and Security:
- Users must register to access certain features.
- You are responsible for maintaining the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorised use of your account.
2.3 Acceptable Use:
- You may not use the Platform for illegal or fraudulent purposes.
- You must comply with all applicable laws and our policies.
- You agree not to post offensive, harmful, or misleading content.
3. Buying and Selling on SHUS
3.1 Seller Obligations:
- You must ensure that Items are accurately described and in good condition.
- Listings must not contain prohibited content, such as counterfeit goods or Items that violate laws or third-party rights.
3.2 Buyer Obligations:
- You are responsible for reading the full Item description before making a purchase.
- Payment must be made through the Platform's authorised payment methods.
3.3 Transactions:
- SHUS facilitates transactions between Users but does not act as a party to the sale.
- Payments are processed via third-party providers (e.g., Stripe).
- We reserve the right to suspend or cancel transactions that violate our policies.
4. Fees and Payments
4.1 Platform Fees:
- SHUS charges a small percentage fee on each transaction to support the maintenance and development of the platform.
- The exact fee percentage will be displayed before you confirm your listing or purchase.
4.2 Payment Processing:
- Payment processing on SHUS is handled securely through Stripe, a third-party payment provider.
- Stripe charges additional fees for processing transactions, which are separate from SHUS fees. These fees are typically a percentage of the transaction value plus a fixed amount (e.g., £0.20 per transaction + a percentage of the sale price).
- Details of Stripe’s fees can be found on their official website.
5. Content and Intellectual Property
5.1 User Content:
- By uploading content, you grant SHUS a non-exclusive, royalty-free license to use, modify, and display it for Platform-related purposes.
- You warrant that you own or have the necessary rights to the content you post.
5.2 Prohibited Content:
- Content that is illegal, offensive, defamatory, or infringes on third-party rights is prohibited.
5.3 SHUS Intellectual Property:
- All trademarks, logos, and platform-related content belong to Nuanced Ltd.
- You may not use SHUS’s intellectual property without prior written consent.
6. User Conduct and Responsibilities
6.1 Prohibited Activities:
Users are prohibited from:
- Using the Platform for fraudulent or illegal activities.
- Disrupting or interfering with the Platform’s functionality.
- Circumventing security features or attempting to access restricted areas.
6.2 Reporting Violations:
Users can report suspected violations to hello@shusapp.com.
7. Liability and Disclaimers
7.1 Platform Functionality:
- We provide the SHUS Platform "as is" and do not guarantee uninterrupted or error-free use.
- We reserve the right to modify, suspend, or discontinue any part of the Platform at any time.
7.2 User Transactions:
- SHUS is not responsible for transactions between Users, including disputes, refunds, or Item delivery.
- We are not liable for any loss or damage arising from the use of the Platform.
7.3 Exclusion of Liability:
- To the fullest extent permitted by law, Nuanced Ltd. disclaims all warranties and limits liability for any indirect, incidental, or consequential damages.
8. Termination of Use
We reserve the right to suspend or terminate your account if you violate these Terms, misuse the Platform, or engage in activities that harm other Users or SHUS.
9. Privacy
Your use of SHUS is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
10. Dispute Resolution
10.1 Complaints:
10.2 Governing Law:
- These Terms are governed by the laws of England and Wales.
- Any disputes arising from these Terms will be resolved in the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be communicated via the Platform or email. Continued use of SHUS after updates constitutes acceptance of the revised Terms.
12. Contact Us
For questions about these Terms or the SHUS Platform, contact us:
Nuanced Ltd.
4 Wagtail Court, 34 Pipit Drive, London, SW15 3BF
Email: hello@shusapp.com
